Live help via Internet phone or email

BOINC Online Help lets you talk one-on-one with experienced BOINC users, who can:

• answer questions about BOINC and volunteer computing;
• walk you through the process of installing and using BOINC;
• troubleshoot any problems you might have.

BOINC Online Help is based on Skype, an Internet-based telephone system. Skype is free (both the software and the calls). If you don't already have Skype, please download and install it now. When you're finished, return to this page.

The best way to get help is by voice, for which you need either built-in microphone and speakers or an external headset for your computer. You can also use Skype's text-based chat system or regular email (if you don't have Skype) to communicate with Help Volunteers.

Volunteers speaking several languages are available. Please select a language:

Arabic
Azeri
Bengali
Chinese, Gan
Chinese, Jinyu
Chinese, Mandarin
Chinese, Min Nan
Chinese, Wu
Chinese, Xiang
Chinese, Yue (Cantonese)
Czech
Dutch
English
French
German
Greek
Hindi
Hungarian/Magyar
Italian
Japanese
Kannada
Lithuanian
Marathi
Persian
Polish
Portuguese
Punjabi
Romanian
Russian
Serbo-Croatian
Spanish
Sundanese
Tamil
Thai
Turkish
Ukrainian

Be a Help Volunteer

If you're an experienced BOINC user, we encourage you to become a Help Volunteer. It's a great way to help the cause of scientific research and volunteer computing - and it's fun!

If you're already a Help Volunteer: to edit your settings, click here.

Last modified 3:47 PM UTC, August 16 2008.
Copyright © 2008 University of California. Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.