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Cannot connect to client
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Author | Message |
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Send message Joined: 26 Sep 17 Posts: 5 |
I have used BOINC forever, without problems. In the last few days it's been complaining that it cannot connect to the client. Manager reports "disconnected" and screen saver says "BOINC not running". I tried to update to the latest version (7.8.2), installation went fine but same problem. Running macOS Sierra (10.12.6). My projects are climateprediction.net and SETI@home. Below is the log (/Library/Application Support/BOINC Data/stdoutdae.txt), in case it helps. Any help would be appreciated, thanks! -Fil 26-Sep-2017 00:16:53 [---] cc_config.xml not found - using defaults 26-Sep-2017 00:16:53 [---] Starting BOINC client version 7.8.2 for x86_64-apple-darwin 26-Sep-2017 00:16:53 [---] log flags: file_xfer, sched_ops, task 26-Sep-2017 00:16:53 [---] Libraries: libcurl/7.50.2 OpenSSL/1.1.0 zlib/1.2.8 c-ares/1.11.0 26-Sep-2017 00:16:53 [---] Data directory: /Library/Application Support/BOINC Data 26-Sep-2017 00:16:53 [---] OpenCL: AMD/ATI GPU 0: ATI Radeon HD 5750 (driver version 1.2 (Jun 15 2017 18:41:52), device version OpenCL 1.2, 1024MB, 1024MB available, 502 GFLOPS peak) 26-Sep-2017 00:16:53 [---] OpenCL CPU: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (OpenCL driver vendor: Apple, driver version 1.1, device version OpenCL 1.2) 26-Sep-2017 00:16:53 [---] Version change (7.6.34 -> 7.8.2) 26-Sep-2017 00:16:53 [---] Host name: homer.informatics.indiana.edu 26-Sep-2017 00:16:53 [---] Processor: 4 GenuineIntel Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz [x86 Family 6 Model 30 Stepping 5] 26-Sep-2017 00:16:53 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clfsh ds acpi mmx fxsr sse sse2 ss htt tm pbe pni dtes64 mon dscpl vmx smx est tm2 ssse3 cx16 tpr pdcm sse4_1 sse4_2 popcnt 26-Sep-2017 00:16:53 [---] OS: Mac OS X 10.12.6 (Darwin 16.7.0) 26-Sep-2017 00:16:53 [---] Memory: 8.00 GB physical, 343.05 GB virtual 26-Sep-2017 00:16:53 [---] Disk: 488.25 GB total, 342.81 GB free 26-Sep-2017 00:16:53 [---] Local time is UTC -4 hours 26-Sep-2017 00:16:53 [climateprediction.net] URL http://climateprediction.net/; Computer ID 1271511; resource share 100 26-Sep-2017 00:16:53 [SETI@home] URL http://setiathome.berkeley.edu/; Computer ID 6918814; resource share 100 26-Sep-2017 00:16:53 [---] General prefs: from http://boinc.bakerlab.org/rosetta/ (last modified 22-Nov-2006 00:28:59) 26-Sep-2017 00:16:53 [---] Computer location: work 26-Sep-2017 00:16:53 [---] General prefs: no separate prefs for work; using your defaults 26-Sep-2017 00:16:53 [---] Reading preferences override file 26-Sep-2017 00:16:53 [---] Preferences: 26-Sep-2017 00:16:53 [---] max memory usage when active: 4096.00 MB 26-Sep-2017 00:16:53 [---] max memory usage when idle: 7372.80 MB 26-Sep-2017 00:16:53 [---] max disk usage: 48.82 GB 26-Sep-2017 00:16:53 [---] don't compute while active 26-Sep-2017 00:16:53 [---] don't use GPU while active 26-Sep-2017 00:16:53 [---] suspend work if non-BOINC CPU load exceeds 25% 26-Sep-2017 00:16:53 [---] (to change preferences, visit a project web site or select Preferences in the Manager) 26-Sep-2017 00:16:53 Initialization completed 26-Sep-2017 00:16:53 [---] Running CPU benchmarks 26-Sep-2017 00:16:53 [---] cc_config.xml not found - using defaults 26-Sep-2017 00:16:53 [---] Starting BOINC client version 7.8.2 for x86_64-apple-darwin 26-Sep-2017 00:16:53 [---] log flags: file_xfer, sched_ops, task 26-Sep-2017 00:16:53 [---] Libraries: libcurl/7.50.2 OpenSSL/1.1.0 zlib/1.2.8 c-ares/1.11.0 26-Sep-2017 00:16:53 [---] Data directory: /Library/Application Support/BOINC Data 26-Sep-2017 00:16:53 [---] OpenCL: AMD/ATI GPU 0: ATI Radeon HD 5750 (driver version 1.2 (Jun 15 2017 18:41:52), device version OpenCL 1.2, 1024MB, 1024MB available, 502 GFLOPS peak) 26-Sep-2017 00:16:53 [---] OpenCL CPU: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (OpenCL driver vendor: Apple, driver version 1.1, device version OpenCL 1.2) 26-Sep-2017 00:16:53 [---] Version change (7.6.34 -> 7.8.2) 26-Sep-2017 00:16:53 [---] Host name: homer.informatics.indiana.edu 26-Sep-2017 00:16:53 [---] Processor: 4 GenuineIntel Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz [x86 Family 6 Model 30 Stepping 5] 26-Sep-2017 00:16:53 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clfsh ds acpi mmx fxsr sse sse2 ss htt tm pbe pni dtes64 mon dscpl vmx smx est tm2 ssse3 cx16 tpr pdcm sse4_1 sse4_2 popcnt 26-Sep-2017 00:16:53 [---] OS: Mac OS X 10.12.6 (Darwin 16.7.0) 26-Sep-2017 00:16:53 [---] Memory: 8.00 GB physical, 343.05 GB virtual 26-Sep-2017 00:16:53 [---] Disk: 488.25 GB total, 342.81 GB free 26-Sep-2017 00:16:53 [---] Local time is UTC -4 hours 26-Sep-2017 00:16:53 [climateprediction.net] URL http://climateprediction.net/; Computer ID 1271511; resource share 100 26-Sep-2017 00:16:53 [SETI@home] URL http://setiathome.berkeley.edu/; Computer ID 6918814; resource share 100 26-Sep-2017 00:16:53 [---] General prefs: from http://boinc.bakerlab.org/rosetta/ (last modified 22-Nov-2006 00:28:59) 26-Sep-2017 00:16:53 [---] Computer location: work 26-Sep-2017 00:16:53 [---] General prefs: no separate prefs for work; using your defaults 26-Sep-2017 00:16:53 [---] Reading preferences override file 26-Sep-2017 00:16:53 [---] Preferences: 26-Sep-2017 00:16:53 [---] max memory usage when active: 4096.00 MB 26-Sep-2017 00:16:53 [---] max memory usage when idle: 7372.80 MB 26-Sep-2017 00:16:53 [---] max disk usage: 48.82 GB 26-Sep-2017 00:16:53 [---] don't compute while active 26-Sep-2017 00:16:53 [---] don't use GPU while active 26-Sep-2017 00:16:53 [---] suspend work if non-BOINC CPU load exceeds 25% 26-Sep-2017 00:16:53 [---] (to change preferences, visit a project web site or select Preferences in the Manager) 26-Sep-2017 00:16:53 Initialization completed 26-Sep-2017 00:16:53 [---] Running CPU benchmarks 26-Sep-2017 00:16:53 [---] cc_config.xml not found - using defaults 26-Sep-2017 00:16:53 [---] Starting BOINC client version 7.8.2 for x86_64-apple-darwin 26-Sep-2017 00:16:53 [---] log flags: file_xfer, sched_ops, task 26-Sep-2017 00:16:53 [---] Libraries: libcurl/7.50.2 OpenSSL/1.1.0 zlib/1.2.8 c-ares/1.11.0 26-Sep-2017 00:16:53 [---] Data directory: /Library/Application Support/BOINC Data 26-Sep-2017 00:16:53 [---] OpenCL: AMD/ATI GPU 0: ATI Radeon HD 5750 (driver version 1.2 (Jun 15 2017 18:41:52), device version OpenCL 1.2, 1024MB, 1024MB available, 502 GFLOPS peak) 26-Sep-2017 00:16:53 [---] OpenCL CPU: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (OpenCL driver vendor: Apple, driver version 1.1, device version OpenCL 1.2) 26-Sep-2017 00:16:53 [---] Version change (7.6.34 -> 7.8.2) 26-Sep-2017 00:16:53 [---] Host name: homer.informatics.indiana.edu 26-Sep-2017 00:16:53 [---] Processor: 4 GenuineIntel Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz [x86 Family 6 Model 30 Stepping 5] 26-Sep-2017 00:16:53 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clfsh ds acpi mmx fxsr sse sse2 ss htt tm pbe pni dtes64 mon dscpl vmx smx est tm2 ssse3 cx16 tpr pdcm sse4_1 sse4_2 popcnt 26-Sep-2017 00:16:53 [---] OS: Mac OS X 10.12.6 (Darwin 16.7.0) 26-Sep-2017 00:16:53 [---] Memory: 8.00 GB physical, 343.05 GB virtual 26-Sep-2017 00:16:53 [---] Disk: 488.25 GB total, 342.81 GB free 26-Sep-2017 00:16:53 [---] Local time is UTC -4 hours 26-Sep-2017 00:16:53 [climateprediction.net] URL http://climateprediction.net/; Computer ID 1271511; resource share 100 26-Sep-2017 00:16:53 [SETI@home] URL http://setiathome.berkeley.edu/; Computer ID 6918814; resource share 100 26-Sep-2017 00:16:53 [---] General prefs: from http://boinc.bakerlab.org/rosetta/ (last modified 22-Nov-2006 00:28:59) 26-Sep-2017 00:16:53 [---] Computer location: work 26-Sep-2017 00:16:53 [---] General prefs: no separate prefs for work; using your defaults 26-Sep-2017 00:16:53 [---] Reading preferences override file 26-Sep-2017 00:16:53 [---] Preferences: 26-Sep-2017 00:16:53 [---] max memory usage when active: 4096.00 MB 26-Sep-2017 00:16:53 [---] max memory usage when idle: 7372.80 MB 26-Sep-2017 00:16:53 [---] max disk usage: 48.82 GB 26-Sep-2017 00:16:53 [---] don't compute while active 26-Sep-2017 00:16:53 [---] don't use GPU while active 26-Sep-2017 00:16:53 [---] suspend work if non-BOINC CPU load exceeds 25% 26-Sep-2017 00:16:53 [---] (to change preferences, visit a project web site or select Preferences in the Manager) 26-Sep-2017 00:16:53 Initialization completed 26-Sep-2017 00:16:53 [---] Running CPU benchmarks 26-Sep-2017 00:16:53 [---] cc_config.xml not found - using defaults 26-Sep-2017 00:16:53 [---] Starting BOINC client version 7.8.2 for x86_64-apple-darwin 26-Sep-2017 00:16:53 [---] log flags: file_xfer, sched_ops, task 26-Sep-2017 00:16:53 [---] Libraries: libcurl/7.50.2 OpenSSL/1.1.0 zlib/1.2.8 c-ares/1.11.0 26-Sep-2017 00:16:53 [---] Data directory: /Library/Application Support/BOINC Data 26-Sep-2017 00:16:53 [---] OpenCL: AMD/ATI GPU 0: ATI Radeon HD 5750 (driver version 1.2 (Jun 15 2017 18:41:52), device version OpenCL 1.2, 1024MB, 1024MB available, 502 GFLOPS peak) 26-Sep-2017 00:16:53 [---] OpenCL CPU: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (OpenCL driver vendor: Apple, driver version 1.1, device version OpenCL 1.2) 26-Sep-2017 00:16:53 [---] Version change (7.6.34 -> 7.8.2) 26-Sep-2017 00:16:53 [---] Host name: homer.informatics.indiana.edu 26-Sep-2017 00:16:53 [---] Processor: 4 GenuineIntel Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz [x86 Family 6 Model 30 Stepping 5] 26-Sep-2017 00:16:53 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clfsh ds acpi mmx fxsr sse sse2 ss htt tm pbe pni dtes64 mon dscpl vmx smx est tm2 ssse3 cx16 tpr pdcm sse4_1 sse4_2 popcnt 26-Sep-2017 00:16:53 [---] OS: Mac OS X 10.12.6 (Darwin 16.7.0) 26-Sep-2017 00:16:53 [---] Memory: 8.00 GB physical, 343.05 GB virtual 26-Sep-2017 00:16:53 [---] Disk: 488.25 GB total, 342.81 GB free 26-Sep-2017 00:16:53 [---] Local time is UTC -4 hours 26-Sep-2017 00:16:53 [climateprediction.net] URL http://climateprediction.net/; Computer ID 1271511; resource share 100 26-Sep-2017 00:16:53 [SETI@home] URL http://setiathome.berkeley.edu/; Computer ID 6918814; resource share 100 26-Sep-2017 00:16:53 [---] General prefs: from http://boinc.bakerlab.org/rosetta/ (last modified 22-Nov-2006 00:28:59) 26-Sep-2017 00:16:53 [---] Computer location: work 26-Sep-2017 00:16:53 [---] General prefs: no separate prefs for work; using your defaults 26-Sep-2017 00:16:53 [---] Reading preferences override file 26-Sep-2017 00:16:53 [---] Preferences: 26-Sep-2017 00:16:53 [---] max memory usage when active: 4096.00 MB 26-Sep-2017 00:16:53 [---] max memory usage when idle: 7372.80 MB 26-Sep-2017 00:16:53 [---] max disk usage: 48.82 GB 26-Sep-2017 00:16:53 [---] don't compute while active 26-Sep-2017 00:16:53 [---] don't use GPU while active 26-Sep-2017 00:16:53 [---] suspend work if non-BOINC CPU load exceeds 25% 26-Sep-2017 00:16:53 [---] (to change preferences, visit a project web site or select Preferences in the Manager) 26-Sep-2017 00:16:53 Initialization completed 26-Sep-2017 00:16:53 [---] Running CPU benchmarks |
Send message Joined: 5 Oct 06 Posts: 5082 |
Your symptoms are exactly the same as several other users running climateprediction.net on Linux or OS X. See explanations and workrounds in the thread BOINC client crashes immediately at startup (macOS 10.12.6) (This thread used to refer to version 7.8.2 in the title, but we've verified that the problem isn't version-specific) |
Send message Joined: 5 Oct 06 Posts: 5082 |
Crashing and restarting at the point where the last item written to the event log is 'Running CPU benchmarks' is exactly the symptom we discovered in the CPDN batch 658 reports last week - see the thread I linked previously. |
Send message Joined: 26 Sep 17 Posts: 5 |
Thank you Richard, following your advice I was able to get BOINC to work again. I subsequently upgraded to 7.8.3. A few days ago it stopped working again. But this time *nothing* is written to stdoutdae.txt. The last entry is below (everything seemed to be fine). I just upgraded to 7.8.4; I can launch BOINC Manager but nothing happens and nothing is written to log. I suspecting this is a different problem than before, but the outcome is the same -- cannot connect. Any suggestions appreciated! -Fil 10-Nov-2017 18:32:07 [---] cc_config.xml not found - using defaults 10-Nov-2017 18:32:07 [---] Starting BOINC client version 7.8.3 for x86_64-apple-darwin 10-Nov-2017 18:32:07 [---] log flags: file_xfer, sched_ops, task 10-Nov-2017 18:32:07 [---] Libraries: libcurl/7.50.2 OpenSSL/1.1.0 zlib/1.2.8 c-ares/1.11.0 10-Nov-2017 18:32:07 [---] Data directory: /Library/Application Support/BOINC Data 10-Nov-2017 18:32:07 [---] OpenCL: AMD/ATI GPU 0: ATI Radeon HD 5750 (driver version 1.2 (Oct 4 2017 01:23:00), device version OpenCL 1.2, 1024MB, 1024MB available, 502 GFLOPS peak) 10-Nov-2017 18:32:07 [---] OpenCL CPU: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (OpenCL driver vendor: Apple, driver version 1.1, device version OpenCL 1.2) 10-Nov-2017 18:32:07 [---] Host name: homer.informatics.indiana.edu 10-Nov-2017 18:32:07 [---] Processor: 4 GenuineIntel Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz [x86 Family 6 Model 30 Stepping 5] 10-Nov-2017 18:32:07 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clfsh ds acpi mmx fxsr sse sse2 ss htt tm pbe pni dtes64 mon dscpl vmx smx est tm2 ssse3 cx16 tpr pdcm sse4_1 sse4_2 popcnt 10-Nov-2017 18:32:07 [---] OS: Mac OS X 10.12.6 (Darwin 16.7.0) 10-Nov-2017 18:32:07 [---] Memory: 8.00 GB physical, 343.80 GB virtual 10-Nov-2017 18:32:07 [---] Disk: 488.25 GB total, 343.55 GB free 10-Nov-2017 18:32:07 [---] Local time is UTC -5 hours 10-Nov-2017 18:32:07 [climateprediction.net] URL http://climateprediction.net/; Computer ID 1271511; resource share 100 10-Nov-2017 18:32:07 [SETI@home] URL http://setiathome.berkeley.edu/; Computer ID 6918814; resource share 100 10-Nov-2017 18:32:07 [---] General prefs: from http://boinc.bakerlab.org/rosetta/ (last modified 22-Nov-2006 00:28:59) 10-Nov-2017 18:32:07 [---] Computer location: work 10-Nov-2017 18:32:07 [---] General prefs: no separate prefs for work; using your defaults 10-Nov-2017 18:32:07 [---] Reading preferences override file 10-Nov-2017 18:32:07 [---] Preferences: 10-Nov-2017 18:32:07 [---] max memory usage when active: 4096.00 MB 10-Nov-2017 18:32:07 [---] max memory usage when idle: 7372.80 MB 10-Nov-2017 18:32:07 [---] max disk usage: 48.82 GB 10-Nov-2017 18:32:07 [---] don't compute while active 10-Nov-2017 18:32:07 [---] don't use GPU while active 10-Nov-2017 18:32:07 [---] suspend work if non-BOINC CPU load exceeds 25% 10-Nov-2017 18:32:07 [---] (to change preferences, visit a project web site or select Preferences in the Manager) 10-Nov-2017 18:32:07 Initialization completed 10-Nov-2017 18:32:07 [---] Suspending computation - computer is in use 10-Nov-2017 18:32:07 [---] Suspending network activity - computer is in use 10-Nov-2017 18:33:06 [---] Resuming network activity 10-Nov-2017 18:33:06 [SETI@home] Sending scheduler request: To report completed tasks. 10-Nov-2017 18:33:06 [SETI@home] Reporting 2 completed tasks 10-Nov-2017 18:33:06 [SETI@home] Requesting new tasks for AMD/ATI GPU 10-Nov-2017 18:33:45 [---] Suspending computation - computer is in use 10-Nov-2017 18:33:45 [---] Suspending network activity - computer is in use |
Send message Joined: 5 Oct 06 Posts: 5082 |
I'm afraid I'm not a Mac specialist, and we're on the bleeding edge here... So far as I know, the only reason for releasing BOINC v7.8.4 for Macs was because some ATI/AMD graphics cards were reporting negative amounts of video memory. Your HD 5750 reported "1024MB available" under BOINC v7.8.3, which sounds perfectly reasonable to me. My suggestion is that you don't need the upgrade, and you should revert to v 7.8.3: in the meantime, we'll let Charlie know that the memory size update may need to be revisited. |
Send message Joined: 26 Sep 17 Posts: 5 |
My suggestion is that you don't need the upgrade, and you should revert to v 7.8.3: in the meantime, we'll let Charlie know that the memory size update may need to be revisited. Thank you Richard, but the problem was already happening with v 7.8.3. I upgraded only to see if it might fix the problem. So reverting won't fix :-( |
Send message Joined: 5 Oct 06 Posts: 5082 |
Charlie has had a quick look, and confirmed that there's nothing new in v7.8.4 that should be getting in the way. He has suggested trying to re-install v7.8.3 with a freshly-downloaded copy of the installer (in case of corruption of the original), though I must confess I'm sceptical about that idea - in my experience downloads either fail completely or get through 100% correct: very rarely do they get corrupted in transit these days.My suggestion is that you don't need the upgrade, and you should revert to v 7.8.3: in the meantime, we'll let Charlie know that the memory size update may need to be revisited.Thank you Richard, but the problem was already happening with v 7.8.3. I upgraded only to see if it might fix the problem. So reverting won't fix :-( I would suggest that you have a look at the adjacent thread Any known problems with OSX 10.13 APFS? - there are some useful posts in there about additional tests you could perform and information you could provide us with. Ignore the APFS in the title - the consensus seems to be that it's a red herring, and the actual problem is similar to yours. |
Send message Joined: 26 Sep 17 Posts: 5 |
Thank you but none of those suggestions helped. I tried with fresh reinstalls of 7.8.3 (and even 7.8.4) to no avail. The client does not run and the manager hangs. Nothing is written to log -- the file stdoutdae.txt is not even created! Giving up on BOIC for the time being... |
Send message Joined: 26 Sep 17 Posts: 5 |
Well, after restarting the Mac, BOINC restarted and it seems to be working... |
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